Imagine you're standing at the cash register of a business you built with your own hands. A customer walks up and purchases several items. You ring them up, give him the total, and he pays for them. Now imagine that as he turns to leave, he reaches into your open cash drawer, takes out the money he just paid to you, and then smiles and waves as he walks out of the store with both your products AND your money. You'd never let that happen, right?
The unbelievable thing is that this is happening at millions of businesses around the world, right this very moment. It's a form of consumer fraud called "chargebacks" and if left unchecked, it can destroy a business faster than shoplifters ever could. Because of its hidden charges and negative ramifications, a chargeback should be the last resort of a customer who has exhausted all other courses of action. Instead, it is fast becoming the first resort of consumers who simply change their mind. Or worse yet: purposeful fraud to obtain goods and services without paying for them.
Here’s a Typical Scenario:
A consumer purchases an item with his credit card. Later, he decides he no longer wants the item. Instead of contacting the merchant and arranging for a return, he calls VISA and disputes the charge. VISA refunds his money, subtracting it from the merchant's account. It's bad enough to lose the sale, but the costs of the chargeback don't end there. The merchandise doesn't necessarily need to be returned in order for a chargeback to be issued, so you can lose your merchandise as well. Your bank may also charge processing fees. If you contest the chargeback, there is time and effort expended in gathering information to back up your case. Ultimately, your business can run the risk of losing your affiliation with the credit card issuers.
• Save money by spotting potential scammers
- before you ship merchandise
• Train customers to resolve problems directly
- no more calls from credit cards or bank fees
• Starts working for you instantly
• 100% free to use


