All Reputable Merchants are willing to help customers resolve billing disputes, but if a chargeback is put through, the merchant doesn't get that chance. Fortunately, there is a way to fight back against chargeback fraud. Not only can we help you fight chargebacks, we provide you with state-of-the-art technology that allows you to avoid them in the first place. BadCustomer.com provides you, the business owner, with a comprehensive database of consumers and their chargeback histories. Our data-rich website has spent years compiling the shopping habits of millions of customers from hundreds of thousands of businesses. If a customer has enacted chargebacks in the past, they will be flagged as you enter their purchase into your system, allowing you the option of whether or not you want to accept their business.

BadCustomer.com also supplies you with a full suite of tools to enhance your website and educate your customers regarding the ramifications of filling fradulent billing disputes. These tools help your customers learn the downsides of charging back purchases, helping to educate them in the proper ways of handling billing disputes. This encourages them to work with you directly in resolving any disputes and questions, instead of going directly to their bank.

BadCustomer.com takes a three pronged approach to protecting your business against Chargebacks. The three methods are:

     • Education
     • Sanctions
     • Defense

EDUCATION
We provide you with banners which alert your customers to the fact that you're protected by BadCustomer.com. This alerts them in a friendly and professional way, they will be damaging their ability to make any other purchases online if they choose to Chargeback against you.

SANCTIONS
We provide very real penalties against customers who Chargeback instead of correctly attempting to obtain a refund or settle a dispute. When a customer does a Chargeback against you without first attempting resolution, they are placed on the BadCustomer.com list. Thereafter they lose all ability to purchase with ALL of our Partner Companies.

DEFENSE
We provide you with access to the BadCustomer.com database and screening process. By using the database, you'll be able to screen out bad customers before they even get the chance to harm you! Our database contains thousand upon thousands of customers who've proven to be extreme Chargeback risks. When you scrub potential customers against our database before accepting the sale, you can automatically reject bad customers BEFORE they cost you money! The customer will be alerted as to why they're being denied the purchase. At that point, they have the option of completing the purchase with you simply by removing themselves from the list.

TURN BAD CUSTOMERS INTO GOOD CUSTOMERS
After you reject a customer for being on the BadCustomer list, we give them an opportunity to remove themselves from the list, including a commitment to refrain from resorting to future Chargebacks. You may then resubmit their order with the assurance that they will be a good, paying customer.